Visiting during COVID-19 pandemic

Updated 14th January 2022


We recognise the important role relationships and social interaction have in our lives. People living in care homes are typically more vulnerable to severe illness as a result of coronavirus (COVID-19). Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include:

  • every care home resident can nominate up to 3 visitors who will be able to enter the care home for regular visits


  • visitors should arrange their visit with us in advance, so that we can manage the number of people attending at any one time to ensure safe visiting practices can be maintained


  • visitors should receive a negative lateral flow test result and report it on the day of their visit, either by conducting the test at home or when they arrive at Stratfield Lodge


  • visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19 and are fully vaccinated and have received their booster. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to care home residents as COVID-19. If visitors have any symptoms that suggest other transmissible viruses and infections, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better


  • visitors who are not legally required to self-isolate are advised against visiting the care home (for 10 days) if they have been identified as a close contact of someone with COVID-19, unless absolutely necessary, even if they have been fully vaccinated. Where visits do occur, visitors should have received a negative lateral flow test result earlier in the day of their visit


  • if you are unable to come and visit your relative/friend in person, please consider a video call




We thank you for your patience and understanding